HOW TO INCREASE YOUR CUSTOMER BASE AND RETAIN YOUR CUSTOMERS

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HOW TO INCREASE YOUR CUSTOMER BASE AND RETAIN YOUR CUSTOMERS

Hello from Mr. Vijay Wankhede!

Mr. Vijay Wankhede- an entrepreneur, business consultant, writer, speaker and investor has come again to share few tips with the help of which you can increase your customer base.

In this blog, you will find best tips with which you can increase your customer base, retain your customer and grow your business.

Are you tensed thinking about how to increase your customer base?

One of the strongest key drivers for your company's growth is the value of your customers. Analyzing customer profitability and maximizing a customer’s lifetime value are highly important and essential to any business.

To increase and grow your customer base, it is important to stay in constant touch with your potential, new and existing customers and the kit more value your business can offer to them, the more likely they will remain loyal towards your business. Did you know just 10% increase in customer retention of your organization can result in 80% of growth in your customer value. But The challenge comes how to improve your customer retention by 10%?

Mr. Vijay Wankhede has shared few of the secrets through which you can increase your customers base and retain your customers. Read the blog follow the secrets in your business and increase your customer base and retain your customer.

Introduce and advertise  your business on social platforms-

Today almost everyone is using internet and especially social media platforms to keep them updated, so promote your business at a place where your target audience spend most of their time. When you create new content, launch a new product or run a new campaign, be sure you share this across the social media channels you are active in. There is no easier way to grow your customer base than providing value and then having your customers promote your brand for you.

Regularly update your Website Content

Regular updates and informative content is one of the main elements that pull new visitors and prospects towards your business website. So Keep updating your content by publishing blog or articles about the latest topics within your industry. Latest content also help your website to rank on top of your website.

Maintain great customer support and Services to your customers

A customer who contacts company's customer support about their 1st order is equally important to a customer contacting customer service about their tenth order. Treat every customer with respect and take action to solve his/her query. A happy customer is likely to tell at least three friends about a positive experience and great customer service leads to increased sales.

Invite customers to share thier opinions-

Before a web visitor leaves your website, always request that they complete a short survey related to your business. People are happy to express themselves and often enjoy telling you about their online and offline experiences. You can use a survey to conduct industry research, customer experience or measure customer satisfaction.

 

Marketing is art of attracting and retaining customers. If growing your business and  customer base is what you are looking forward then you can contact us! We are here to guide you and help you to take your business to the next level.